Our founder, Vlado Joseph Dancevic (Joe) has had over 40 years experience in accounting, finance, investment, business advisory and business management. This has not only provided him with a solid foundation in those fields but also extensive experience in negotiation and dispute resolution. I have now brought these skills into, and formalised the practice of, mediation through National Accreditation under the National Mediator Accreditation Standards (NMAS).
The many decades in work, business and society in general has brought me into contact with people from all walks of life and I have been called on to help resolve many and varied disputes. I believe that my qualities are most suitable for dispute resolution. They include: flexibility; patience; sensitivity; perseverance; objectivity; tact; adaptability; open-mindedness; active listening; rapport building; empathy. I have faith in the process of mediation in the resolution of disputes and understand that to achieve success one must be prepared for the unexpected.
My mediation model is that of a facilitator of the dispute resolution process along the lines of the NMAS and Resolution Institute model. However, the process may be adjusted depending on the parties’ requirements and the nature of the dispute.